Q: The system is not scoring at all on the first or second ball on one lane only, the other lane is scoring well!

A: Your ball detection units are most likely out of alignment. Check the ball detection sensor on the lane that is not scoring and ensure that the red light on the ball detection sensor is not on. Re-align the sensor until the light turns off. When the light turns off, pass your hand back and forth betweed the sensor and reflector and ensure that the light turns on and off as your hand passes through. The lane should now be scoring correctly.