Q: My Customer Accounts and Balance Sheet Items are displaying incorrect amounts.
A: A Full Point of Sale Validation should correct this problem.
In Computer Score, under the Point of Sale menu, select F1 POS Item Setup. Now select Tools from the top of the screen and then Validation. Put a tick in "Full Validation" and then OK. The system will then recalculate all the totals.
Quit out of Control Lanes and restart and you should find that the Customer Account totals and Balance Sheet Items are now correct.
Computer Score DUO is produly designed, manufactured & supported by Bowling People for Bowling People.
Our center was completely destroyed by fire. When we began replacing equipment, we reviewed several systems and went with the Matrix Scoring System because we found it to be the best system for the dollar. And, it helped that we were previously using VanTech scoring and were pleased with it. It says a lot when you put the same equipment in twice. - Tim LaBotte, Owner Herrin Bowl in Energy, Illinois