Q: My Customer Accounts and Balance Sheet Items are displaying incorrect amounts.

A: A Full Point of Sale Validation should correct this problem.

In Computer Score, under the Point of Sale menu, select F1 POS Item Setup. Now select Tools from the top of the screen and then Validation. Put a tick in "Full Validation" and then OK. The system will then recalculate all the totals.

Quit out of Control Lanes and restart and you should find that the Customer Account totals and Balance Sheet Items are now correct.