Q: Why don't background colors display on my printouts? Such as Meter Readings etc

A: Print Background colors and images need to be enabled in Internet Explorer. To set Print background colors and images, do the following:

  1. Open Internet Explorer
  2. Select Tools
  3. Select Internet Options
  4. Select the Advanced tab
  5. Scroll down and locate 'Print Background colors and images'
  6. Select Apply
  7. Close out of Internet Explorer