Q: The system is not scoring at all on the first or second ball on one lane only, the other lane is scoring well!
A: Your ball detection units are most likely out of alignment. Check the ball detection sensor on the lane that is not scoring and ensure that the red light on the ball detection sensor is not on. Re-align the sensor until the light turns off. When the light turns off, pass your hand back and forth betweed the sensor and reflector and ensure that the light turns on and off as your hand passes through. The lane should now be scoring correctly.
Computer Score DUO is produly designed, manufactured & supported by Bowling People for Bowling People.
I've installed the Matrix system at two centers and couldn't be happier. It's compatible with Windows and it's user friendly. Our customers have no trouble operating it from the pedistal and that has eliminated 60-70% of our trips from the counter to the pedistal to address any problems. - Doug Cottom, Owner Ross Cottom Lanes in Harrisburg, Illinois.